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EE subscribers threaten to quit over call centre priority service

EE faces a customer backlash after introducing a service that lets subscribers pay to skip to the front of the queue when calling customer service centres.

Developers seem ready to 'favorite' Twitter's app install ad plan

It's a social media service where a large proportion of its users are coming via mobile devices, so it was not unexpected that Twitter recently began offering app install promotions and engagement ads.

The App.net aftermath: Can more social services become true dev platforms?

Twitter made a big deal about the launch of its Mute feature, but that's nothing compared to the way it once silenced app developers.  As he admitted in his recent memoir, " Things a Little Bird Told Me," Twitter co-founder Biz Stone called the company's developer relations one of its biggest failures.  Now the problems of an alternative to Twitter service for developers is raising questions about how social media services can effectively work with the app community.

Nokia is dead; long live Nokia!

It has finally come to pass: no longer will Nokia make mobile phones, and for those of us who have watched and monitored the company over past decades it really is the end of an era. The Nokia we knew is no more now that the deal to sell its devices unit has finally gone through. Microsoft also appears to have little intention of keeping the famous phone brand, according to recent remarks by former Nokia CEO Stephen Elop.

Google's advertising prices take a hit in Q1 amid shift to mobile

Google reported first-quarter revenue that missed analysts' expectations, as the company's core advertising business continues to grapple with a decline in how much advertisers pay per click amid a shift in computing from desktop PCs to smartphones and tablets.

Why developers should carefully watch what Twitter does with Cover

Maybe it's because I work in publishing, but I get e-mails from search engine optimization firms all the time, and the subject line is almost always the same. "1st page of Google guaranteed!," they promise, meaning that if you use their services, your firm's website is more likely to be found by potential customers online. Good SEO is hugely powerful, and in the mobile world, the best equivalent may be what just happened between Twitter and Cover.

Google tight-lipped about rumored app, Starbucks retrofit

Google is not commenting on rumors that first emerged last month regarding its work on an application designed to ease access to its public Wi-Fi hotspots. The company also does not have much to say regarding its ongoing upgrade of Wi-Fi service in certain Starbucks stores, though users have been posting positive reviews on social media.

Apple tops UAE smartphone registrations, but Nokia still commands overall market

Smartphones dominated mobile phone device registrations in the United Arab Emirates (UAE) in the fourth quarter of 2013, figures from the country's telecoms regulator show.

Deep linking: An in-depth look for mobile app developers

There's only one thing a URL has to do right: Take the user to the digital destination they're supposed to visit. For app users, however, that's the one thing they often get wrong. 

Every little helps in a disaster

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