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Netflix had to be happy to ring out the old year and ring in the new--especially after the way the old year ended. First the streaming service suffered a major malfunction on Christmas Eve; then its DVD website started acting up on New Year's Eve.
Competitive pressures are mounting for service providers, making digital transformation an urgent imperative. This paper analyzes the state of the industry and offers a path for providers to transform in order to meet the ever-increasing needs of today's subscriber. See Nominum.com/DSP.
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