Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
If you are interested in submitting items to the Library, please contact our advertising team
This whitepaper outlines the new challenges introduced by LTE, specifically new security threats in the service provider network and the importance of implementing a dynamic, multi-layered security approach that makes use of virtualization, service chaining, and Diameter signaling platforms. Download now!
Network Selection Intelligence - For When Best Effort Isn't Good Enough. Mobile operators are now looking towards Wi-Fi to help to meet consumers' insatiable demand for data with lower cost networks. However ensuring customer quality of experience on Wi-Fi and developing strategies to best monetize Wi-Fi has proven challenging for many operators. Learn more!
Discover how satellite providers can transition from tried-and-true analog systems to digital systems that are both more powerful and more energy efficient, and deliver the services for subscribers today and into the future. Download today!
eBook | The CSP Journey to Customer Service Health: Four Principles for Customer Care Transformation
Customer care leaders at many communications service providers (CSPs) have their hands full with strategic "Customer Experience" transformations. These initiatives take time and touch many aspects of the CSP infrastructure, organization and customer processes. In this ebook, Pegasystems' Russell Palmer proposes four key principles that can make the journey to customer service health easier and more effective. Download Today!
Content discovery issues don't just affect viewers; they can have a noticeable impact on a video provider's bottom line. We’ll take a look at the current content discovery environment, and discuss already or soon-to-be available solutions, that will improve the viewer experience and drive higher revenues. Register today!
The voice services industry has been rapidly developing. Wireless operators now implement services such as Wi-Fi calling, Voice over LTE, and HD voice. To learn more about these advancements, download this eBook today!
Solutions that enable VSPs to rapidly roll out the innovate live-to-VoD, live-streaming and over-the-top (OTT) services that today's consumers demand. Powering these services is cost prohibitive, or technically unfeasible with traditional video processing infrastructures. Read this e-book to learn about the technologies that video service providers must deploy to win and retain subscribers, while reducing CAPEX and OPEX—both today and in future.
Join David Birnbaum, Vice President, Learning of Century 21 University and Vitaly Shter, Director Product Marketing, Kaltura to see current trends and best practices in online video for enterprise learning and training and to see how video can cut costs and improve learning results. Register today!
At the current state of mobile networks, operators need to aggressively pursue multiple avenues to respond to rising demand for speed and throughput. This webinar will discuss how to update and add capacity to existing sites using tower mounted amplifiers, multi-band and same band combiners, interference mitigation filters, and ultra wideband antennas. Register to watch now!
The need to squeeze more efficiency from networks will drive service providers into a "new IP" space. This eBook looks at best practices for deploying NFV technology to handle increasing demand without deploying more hardware or raising prices. Download today!
Think you know digital advertising? Think again. Catch up on what's new in this must-attend webinar led by Equifax digital analytics expert, Paul Bell. Register to watch now!
In this webinar, you'll learn how to: Drive increased revenue and margins while reducing credit risk and loss rates, Use alternative data sources and advanced analytics to better serve the growing population of under-banked consumers, and Leverage and automate the use of alternative data risk scoring and other capabilities. Register to watch now!
This webinar focuses on the most common sources of interference found in LTE networks throughout the United States, using real-world examples from actual issues encountered and resolved in the field. In addition, the impact of interference on more recent LTE enhancements such as VoLTE, carrier aggregation, and in-building/DAS systems will be discussed. Register to watch now!
In this webinar, Mobile Experts Principal Analyst Joe Madden and TE Connectivity Director of Product Management Boris Golubovic will discuss the state of distributed antenna systems (DAS) for bringing mobile 4G services into the enterprise. Register to watch now!
As the Apple App Store nears its sixth year of operation, how much work should developers expect to put into modifying their apps to work across iOS, Android, Windows Phone and other platforms? Have cross-platform development tools matured to a point where this is now economically viable for both large and small developers? Register to watch now!
Moving to an IP network has enabled OTT players to gain a foothold at the expense of the mobile network operators. This webinar will look at how operators can leverage Diameter signaling control in combination with policy enforcement to disarm the threat posed by OTT providers and turn them into collaborative partners through joint business cases. Register to watch now!
This webinar will look at how pay-TV operators are responding to this challenge, with innovative program guides and interfaces that maximize the viewing experience for their subscribers. Register to Watch Now!
Join Qwilt Co-Founder Dan Sahar as he presents a thorough overview of how Open Caching can solve the OTT video problem in your network. Register to watch now!
Learn how PLM systems improve service turn-up processes and reduce service outages, including the following topics: What is a PLM system? How does PLM save time and money on service activations? How does PLM reduce service outages and speed restoration of service? Register to watch now!
This webinar will address how machines should communicate via the mobile network in the most intelligent and efficient way, outlining what developers and device makers need to be aware of when developing IoT devices and applications. Register today!
The communication service providers’ approach to build network infrastructure has seen a fundamental shift because of the introduction of SDN and NFV technologies. This paper discusses SDN & NFV technologies and their relationship. It also discusses the accelerators driving adoption and challenges impinging the adoption of the two technologies. Download the whitepaper.
The introduction of new base stations requires Communication Service Providers (CSPs) to spend a significant amount of time validating the base station’s features and performance. This helps ensure a coherent operation among product releases, other network nodes, devices, markets and vendors. This whitepaper provides insight on how CSPs can leverage Aricent’s LTE eNodeB test framework to accelerate time to market and reduce costs when introducing new base stations in their networks. Download the whitepaper here.
Visual communications and the Internet of Things (IoT) are significantly driving the need for increased mobile broadband capacity. Technology enablers like Big Data and SDN / NFV provide tremendous opportunities for CSPs to innovate and reduce operational expenditures. This whitepaper provides insights on trends affecting mobile broadband access, challenges for CSPs, and some potential solutions to maximize operational effectiveness.
Tune-in to this webinar to learn more about these forthcoming LTE Advanced optimizations that will deliver 4G LTE carrier-grade connectivity to smart machines with increased energy efficiency, lower complexity/cost, and enhanced coverage (e.g., in-building penetration). Register to watch now!
This webinar reviews current voice market trends, challenges, and opportunities, and explains how cable providers can accelerate innovation and enhance product margins by leveraging the next-generation VoIP solution in the cloud. Register to watch now!
The battle for security has accelerated as content becomes more valuable and easily available. This FierceCable eBrief looks at content protection solutions and challenges in delivering live, on-demand programming to additional CE devices. Download today.
Did you know that almost 30% of customers using online self-care tools are unable to get the support they need? Or that up to 20% of call volume in today's contact centers is actually "fall-back" traffic following a failed self-care interaction? Digital self-care channels have become a staple in the modern customer care mix. But are they working hard enough? Register to watch now!
Multiscreen capabilities are changing the way service providers and programmers make money by delivering content. This FierceCable eBrief looks at how the pay-TV industry views multiscreen content and plans to recoup delivery costs. Download today.
The Internet of Things promises to completely overhaul everyday life by connecting common objects like cars, appliances and watches to the Internet through a variety of wireless technologies. FierceWireless will take an in-depth look at the latest developments in IoT. Download today.
The lack of industry standards coupled with an uncertain business model is making connected TV ads a challenge, but many companies are preparing for what could be a huge opportunity. In this eBrief, FierceCable discusses the future of connected tv and its advertising marketplace. Download Today!
LTE-Advanced is the next iteration in wireless network technology that is designed to enable faster data speeds and greater network capacity. This eBook from FierceWireless will take an in-depth look at LTE-Advanced and how it is being deployed in the U.S. and overseas. Download this free eBook today!
With the growth of smartphones and tablets, plus the onslaught of the Internet of Things, there is an even greater need to ensure that mobile networks are secure. FierceWireless explores the various types of security threats that operators must be on the lookout for as well as discusses various solutions to preventing any type of breach. Download this eBook today!
The Internet of Things vision calls for many different types of objects like cars, appliances and electronics to be connected to the internet and to each other in a seamless fashion. LTE is a critical element of the Internet of Things and we are already seeing things embedded with LTE modules. This eBrief will take an in-depth look at LTE and the role it plays in the Internet of Things vision – particularly how it fits with the automotive industry. Download this eBrief today!
TE Connectivity conducted surveys in the spring and fall of 2013 to gauge how service providers, hardware/software integrators and other segments of the industry are thinking about small cell technologies and their roles in the macro/micro network. The surveys found that attitudes and perceptions continue to evolve. Download this executive summary today!
This FierceCable eBrief will explore that while cable MSOs may be struggling to retain video customers, several Tier 2 and Tier 3 operators are growing their revenues by bundling VoIP services with their existing video and high-speed Internet packages. Download this eBrief today!
Wireless networks are becoming increasingly complex as operators must carefully manage many different aspects of the network in order to meet the growing demands for bandwidth. The good news is that there are a bevy of tools available that operators can deploy to help optimize the network. Download this eBook to explore the different tools and techniques to help operators maximize their next-gen networks.
Analysts expect the data-driven telecom analytics market to grow at an astounding rate over the next five years to become a $5.4 billion revenue market by the end of 2019. FierceTelecom will explore the different tools and techniques that operators can use to analyze and mine their data. Download this eBook today!
With rising programming costs reducing margins for their subscription video product, pay-TV providers are relying on sales of broadband Internet service to grow profits. This eBook will look at ways cable operators can benefit from subscribers that are relying more on Internet video for home entertainment. Download this eBook today!
This white paper, jointly produced by Heaving Reading and Openet, discusses the future of policy management and also includes results of a survey of 80 operators and their plans for policy management. Download today.
Outfitting automobiles with wireless connectivity has become a No.1 priority for car makers. Learn the latest on the connected car space and what it means for wireless operators, car makers and consumers. Download this eBook today.
FierceCable discusses the latest technologies TV networks and content owners use to drive increased ratings and revenue from various video devices. Download for free today.
Social TV is transforming TV. There's little doubt that TV has become 24/7 fare on Facebook and Twitter. This FierceIPTV eBook will provide an update on the various facets of social TV and will look at how changes in technology, like connected TVs and Internet ready devices, are accelerating its uptake among consumers. Download Now.